Última actualización: 10 de mayo de 2023
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Collection
When you visit our website, we may automatically collect certain information using:
- Cookies: Small data files stored on your device that help us improve our website and your experience, see what areas and features are popular, and count visits.
- Web Beacons: Electronic files used to record information about how you browse the website.
- Server Logs: Files that record website activity and gather statistics about users' browsing habits.
- Analytics Tools: Third-party services such as Google Analytics that help us understand how users engage with our website.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may then be inaccessible or not function properly.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide Services: Process transactions, maintain your account, fulfill orders, and deliver content and products you request.
- Improve Our Website: Understand how users interact with our website, identify popular features, and enhance the user experience.
- Personalize Content: Deliver tailored content, product recommendations, and promotional offers based on your preferences and browsing behavior.
- Communicate With You: Respond to inquiries, provide customer support, send administrative messages, and deliver newsletters and marketing communications if you have opted in.
- Analyze Performance: Measure the effectiveness of our marketing campaigns, conduct research and analysis, and generate internal reports.
- Ensure Security: Detect and prevent fraud, unauthorized access, and other potentially illegal activities.
- Legal Compliance: Comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
4. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Trusted companies with whom we collaborate to offer products or services that may interest you.
- Affiliates: Companies related by common ownership or control, who may process your information for the purposes outlined in this Privacy Policy.
- Legal Authorities: Law enforcement agencies, regulatory bodies, courts, or other public authorities when required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, where your information may be transferred as a business asset.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Secure network configurations and firewalls
- Regular staff training on data protection best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about what personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information in certain circumstances.
- Restriction: Request limitation of the processing of your information.
- Data Portability: Request transfer of your information to another service provider where technically feasible.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdrawal of Consent: Withdraw consent where processing is based on your consent.
To exercise these rights, please contact us using the details provided in the "Contact Us" section. Please note that these rights may be subject to limitations and exceptions under applicable law.
7. International Data Transfers
We may transfer, store, and process your information in countries other than your own. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure its protection in accordance with this Privacy Policy and applicable laws.
By using our website or providing us with your information, you acknowledge and consent to the international transfer, processing, and storage of your information as described in this Privacy Policy.
8. Children's Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Third-Party Links and Services
Our website may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Postal Address: Av. Leandro N. Alem 1180, C1001AAT, Ciudad Autónoma de Buenos Aires, Argentina
- Phone: +54 11 4123-5678
We will respond to your inquiry within a reasonable timeframe.